Last Updated: October 2026
1. Service Requests & Inquiries
Submitting a service booking form on https://aquadoctor.in or initiating a chat via WhatsApp constitutes a request for service scheduling. A booking submission does not form a binding contract until confirmed directly by AquaDoctor’s coordination team.
2. Service Availability & Scheduling
Service appointments are scheduled based on technician availability and geographic reach within Bangalore. While we endeavor to accommodate requested appointment windows, arrival timings may occasionally be affected by local traffic conditions, weather, or previous emergency repairs.
3. Customer-Provided Information
Customers are responsible for providing correct and verifiable contact information (including valid active phone numbers and complete address details). AquaDoctor is not liable for delayed or unfulfilled requests resulting from incorrect contact details or unreachable phone lines.
4. On-Site Inspection & Diagnosis
Final service requirements, parts replacement needs, and technician labor depend strictly on physical, on-site inspection of the water purifier system. Because water purifier issues can stem from multiple unseen factors (such as fluctuating water inlet pressure, sediment clogging, booster pump failure, or membrane degradation), a complete visual and technical diagnosis must occur before final solutions are determined.
5. No Guaranteed Repair Result Prior to Inspection
AquaDoctor does not offer unconditional or predetermined repair guarantees over the telephone or website prior to a physical diagnostic examination. The feasibility of repairing any component depends entirely on the physical state, age, and internal components of the customer's unit upon inspection.
6. Confirmation of Service Details
Before any service, installation, or replacement begins, the technician will explain the findings and required actions to the customer. The customer is expected to confirm and approve the service scope prior to the commencement of work.
7. Independent Service Provider Status
AquaDoctor is an independent RO water purifier service provider. We do not claim to be an authorized or official brand service center for any specific appliance manufacturer unless explicitly stated in writing. Brand names, if referenced anywhere, are used solely for descriptive identification of compatibility.
8. Changes to Website & Terms
AquaDoctor reserves the right to revise or update website information, operational terms, or service procedures at any time without prior announcement. Continued use of our website or booking services indicates acceptance of the terms currently in effect.
9. Contact Details
For any questions concerning these Terms & Conditions, please reach out to:
- Business Name: AquaDoctor
- Phone: 8095446802
- WhatsApp: 8095446802
- Email: aquadoctorsupport@gmail.com
- Office Address: Near JP Nagar Metro Station, Bangalore, Karnataka